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Hello Docusign comminuty,

Could you please advise what i am doing wrong - i ‘ve created webform and hid one of the recipients email by applying a rule, now when i try to submit webform it shows the error : “A recipient ID is missing or invalid. recipient id 2 is invalid.”

how to resolve this issue?

Thank you in advance

Hello ​@ljobava,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.

Can you send me a direct message and provide the webform configuration to help us investigate further? This information will allow us to review your setup and provide more accurate guidance.

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hello ​@ljobava,

I hope you’re doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


thank you,  i have different question for now, could you please advise ?

I am creating a webform in DocuSign by importing a template. In my template, I have a recipient labeled 'Vendor,' which includes fields for Vendor email and Vendor name. However, the form also contains fields for Vendor email and Vendor name. When I activate the webform, these fields appear twice. How can I ensure that Vendor email and Vendor name are shown only once?

If I apply rules to hide one field when the other is filled, the webform shows an error when I attempt to submit it. Additionally, I would prefer not to remove 'Vendor' as a recipient, as this would result in the loss of all fields that need to be filled by the vendor


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